Aug 22, 2007

Symbian vs Windows Mobile - Clash of the Titans

As y'all know by now, I've been owning a WM device for a couple of weeks. Having only dealt with Symbian devices (s40 and s60) in my life, the discovery of Windows Mobile was a nice change, being quite overwhelming at moments and irritating at others.

I don't claim being able to put these 2 leaders of operating systems on mobile devices for a full Head2Head (that would take months to write and days to read) but I will be placing here the most flagrant differences that make the positives of one platform and the negatives of the other.

Assuming that most addicted mobile users usually cling to one platform and buy all their devices in a specific range, I suppose that some readers of Dotsisx may have never tried WM and hence don't know its benefits nor the features it lacks (which, on the contrary, have been implemented in Symbian for quite a long time now). That's why I decided to write this.

This Head2Head will be divided into 2 parts: one showing 3 good things in WM5 that should be implemented in S60, and one with the 3 main letdowns I faced in WM5 that I never had with S60.

What Symbian Should Learn From WM

1 - Today Screen: it's right, we have our Symbian standby screens, but they are nothing as versatile, as customizable, as useful as the today screen in WM. For those of you not familiar with the today screen, it's the main standby screen. Every developer can decide to give a today plug-in for his software so, for instance, if we talk about an RSS reader, you would see how many new articles are available and some headlines, straight on your screen, without opening the program. You can also see the date, calendar events, your pocket msn,... Also you can choose which plug-ins are visible and which are not. Basically the possibilities are endless. Some software even consist of just a today screen plug-ins allowing shortcuts to apps to be placed right there. If I'm not mistaken there hasn't been any 3rd party app yet for Symbian that can add one single line to the standby screen. That's a waste! You won't know what you're missing until you've tried it! I have been using SPB Mobile Shell and SPB Pocket Plus (both today plug-ins based software) and they are the greatest software I ever tried.

2 - The "professional" prejudice: when a platform appears to be professional, there are more profession-axed software for it. I've already talked about it in my Rant to Symbian Developers, and I can never emphasize it enough (it was the main reason I got the Qtek) I don't think there's an autocad (the superstar architecture tool) or a drug interaction tool for Symbian, just to give two examples. But they are available for WM. I don't believe it's hard to code for such apps for Symbian, but nobody bothers, why?

3 - Standardization: you will always find what you're looking for in the same place, on all WM devices. Settings and programs are always where they are supposed to be so it doesn't matter whether you have an iMate, a Qtek, a Toshiba, an HTC or any other WM device, you'll always find your way. I'm so frustrated to admit that it's never like this with Symbian. Even with the slightest firmware update, you can find things tossed around, that's not acceptable!

What WM Should Learn From Symbian

1 - Stability: I first thought stability was just an issue with my 2nd hand Qtek, then I found out that some of my acquaintance's WM devices face the same problem. The device can randomly reboot or turn on, and when I say randomly, I really mean randomly: it can reboot/turn on while being used or most of the time when it's not (wtf?) even sometimes when it's off and untouched (seriously wtf?). Plus it experiences freezing moments quite often, even when you wouldn't imagine it. It also decides at moments to not recognize the memory card, you have to remove it and replace it in order to get things going again. I don't think I ever experienced these issues with my Symbian devices, that's why I'd NEVER make the Qtek my main phone device (calls n sms) or trust it with my SIM card.

2 - Office: ok Symbian doesn't have a Word/Excel editor built-in, but what's the deal with the built-in office in WM? I mean I'd rather have a good viewer than being laughed at by this basic version in WM! All that you can do is type, adjust the font, center and right align, bullet and number. Seriously? Not even justify! No tables, no pictures, no headers and footers, no nothing. I mean, seriously? Is that what you expect in a self proclaimed "windows" mobile? I won't even talk about the lack of equations in Excel or the poor Power Point viewer only. At least S60 offers a nice built-in viewer, Quick Office, that doesn't change a thing from the original file for viewing (which can't be said about the WM viewing experience), while on the editing side we're covered by Quick Office Premium and Office Suite!

3 - Phone Utilities: I guess that Symbian was built with phones in mind first then shifted to smartphones, whereas WM has a smartphone background first. But after years of producing WM devices, it's not acceptable that the phone utilities are still way beyond any of its competitors! Making a phone call to a non-contact can be quite challenging, whereas in Symbian it's as easy as pressing the numeric keys. I won't even talk about other phone utilities like sms, profiles, voice commands, speed dials,... These don't constitute a new technology for WM to make an alibi, these have been around for years now and they're disastrous over WM!

That's about it for now, anything you would love to add to these main differences?

10 comments:

  1. I think there is wider range of VoIP services for Symbian devices. List of them here: http://symbiancorner.blogspot.com/2007/08/symbian-voip-sip-applications.html

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  2. hmmm nice round-up list... but since i don't have an internet connection on my Nokia 3250, never got to try any VoIP app :(

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  3. Excellent post Rita, thanks!! I've been meaning for a looooong time to pick up a WinMob device for comparison sake and i tried with the Samsung Blackjack but it wasn't the right device for me so I returned it. Yesterday I finally ordered an HTC Touch so I should have it next week and I'll be able to play along with you! :)

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  4. About Today screen from WM for S60v3, take a look in Tracker from Smartphoneware

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  5. Marcello, I know about Tracker, but it's a separate app and doesn't add anything to the standby screen, that's what I was talking about. Plus the standby screen on s60 isn't changeable according to your needs. That's what sucks.

    Zach, I'm looking forward to your post. I really loved the HTC touch design and idea :)

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  6. You have nailed the issues with WM. I have had 4 WM phones. The first was SO BAD that I thought there had to be something wrong with my specific device -- no phone that was that bad could be released from manufacture. But my replacement phone was just as bad -- zero battery life, missed calls, freezing, reboots, you name it.

    I was in love with the idea of a smartphone, though, so I kept buying new models over the years, thinking that they would be better. Well, they have improved a little, but everything you mention is true -- they still stink. I finally switched to Symbian and I will never go back. I LOVE the stability

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  7. From my observations from numerous places the general vibe on WM phones (certainly outside it's main market of the US) for years is that it's crap, to put it bluntly. Microsoft centric geeks or those who have it foistered on them by short sighted enterpise IT managers will put up with it, but WM will never be big in the global consumer market while it is buggy, bloated and poorly designed. It is truly Windows for mobile in those respects. And those respects will never change until Microsoft change how their dev teams build software by committee, which I don't see changing. Symbian is far from perfect, but is a lot better than WM. Luckily the market share of WM is still miniscule in comparison to Symbian based devices, so consumer's suffering is kept to a minimum ;-)

    Alex Kerr
    CEO
    phonething.com

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  9. I have used WM with an old IPAQ, XDA, and XDA2. It has always been reliable and there were plenty of commercial and free applications for WM. I have used the same applications on all of my WM devices over the years. Moving from one hardware to another was just a matter of hardware upgrades as the WM interface and the applications were consistent. Synchronising with PC is another plus. I use MS outlook at work, and WM synchs with my PC flawlessly. The only drawback of WM is the battery life. The power of WM explains why it consumes more power. Symbian is good for phones. For business continuity WM is the better choice.

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  10. Ah forgot to say... I have recently upgraded to an IPAQ 914C, and the smartsynch took care of the upgrade. I have been using the same PIM and password manager etc applications since 2003. This is my 4th WM phone. Business requires continuity and reliability. I don't see Symbian as a reliable business partner.

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